If you’re worried about your health, you have several options:
Contact your PCP. For any health-related questions that do not include life-threatening
symptoms like difficulty breathing, your primary care provider (PCP) is the first person
you should check with. Need help finding your PCP’s phone number? Go to the hmsa.com
home page and use the Find a Doctor tool. Some PCPs are now offering visits via telehealth
(online, web- or app-based), so ask about this if you’re able to use and are interested.
If you’re having symptoms of a medical emergency, such as difficulty breathing, call 911
or go to the emergency room right away.
Use online services. Don’t have a PCP? HMSA members and anyone in Hawaii can register and
download HMSA’s Online Care® app on their mobile device or visit HMSA’s Online Care
from their computer. Online Care doctors are available 24/7 at no cost for members during the COVID-19
pandemic. For more information, visit HMSA’s Online Care.
Use the CDC-recommended app. There is an app and an online tool that you can use if you are
worried about your health. The app was developed by the CDC, the White House Coronavirus Task
Force, the U.S. Department of Health and Human Services, and Apple. The app will ask you
questions and recommend whether you need to seek care for COVID-19 symptoms. You can download
the free app from Apple’s App Store (search for Apple COVID-19) or use the tool online.